OUTWEST MECHANICAL REPAIRS
Out West Mechanical Repairs ("we," "our," "us") respects your privacy and is committed to protecting your personal information in compliance with Australian privacy laws. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, vehicle details, and payment information provided during inquiries or bookings.
Non-Personal Information: IP addresses, browser type, and website usage data collected through cookies.
2. How We Use Your Information
We use your information to:
Provide and manage our services, including vehicle repairs and maintenance.
Respond to inquiries and confirm appointments.
Process payments securely.
Send service updates, reminders, and marketing communications with your explicit consent.
Improve our website and overall customer experience.
3. Handling Sensitive Data
We may collect and store sensitive information, such as vehicle repair history, solely to provide accurate and reliable services. This information is handled with strict confidentiality and used only for its intended purpose.
4. Sharing Your Information
We do not sell or share your personal information with third parties, except:
To comply with legal obligations or law enforcement requests.
With your explicit consent for specific purposes, such as promotional activities.
5. Data Security
We prioritise the security of your information by:
Using encryption to protect sensitive data.
Storing data on secure servers with limited access to authorized personnel only.
Regularly reviewing and updating our security measures.
6. Your Rights
Under Australian privacy laws, you have the right to:
Access, update, or request the deletion of your personal information.
Opt out of receiving marketing communications at any time.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and gather analytics. You can disable cookies via your browser settings if you prefer.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Outwest Mechanical Repairs © 2010 Privacy Policy